WORDPRESS MAINTENANCE PACKAGES
No Contract Tie-Ins. We’ll Manage Your Site For As Long As You Want
Standard Support & Maintenance
Our Entry Level Package
Suitable for simple websites with little customisation and no e-commerce or membership options etc.
£50+vat per month
Monthly Secure Backup
We will perform a complete backup of your website on a Monthly basis. You get peace of mind that your site and content are fully protected.
Backup Restoration if required
Should you require, we will perform one complete restoration of your website on a monthly basis. If you require more restorations, the time will be taken from the time you have allocated on your regular support plan. Should you have no time available, we can quote you on extra hours.
Malware Monitoring and Removal
We constantly monitor your website for any malware and hacking attacks. Should we find your website has been compromised and has a malware issue, our specialists will work to clean the site, and return it pre-attack condition.
Plugin updates
We will check for compatibility, and update your plugins as and when new releases become available. Please Note: We won’t perform upgrades until we have ascertained that the update will work fine with your website and other plugins in place.
WordPress core system updates
We will check for compatibility, and update your WordPress Core system as and when new releases become available. Please Note: We won’t perform upgrades until we have ascertained that the update will work fine with your website and other plugins in place.
Theme updates if a child theme is in place
As long as your WordPress theme has a child theme in place, we will upgrade your theme as part of your package as and when new releases are provided.
1 hour per month maintenance/update time
The Standard Package provides 1 hour of WordPress Specialist time to carry out tasks which are not included for within the support package. This can include things like uploading content, adding images, adding or changing menu items, pages and posts etc. All time is recorded in 15 minute intervals, therefore if your request take 12 minute to complete 15 minutes will be taken from the 1 hour included with your package.
24 Hour response time
We will respond to your call within 24 hours of it being logged in our system.
9am-5pm GMT business service
The Standard Support Package provide support between the hours of 9am to 5pm UK time (GMT).
Worldwide support
WP Support Specialists provide support for customers throughout the world, including but not limited to the UK, USA, Australia, Canada, New Zeland, Mainland Europe and beyond.
Detailed notes for every job
We log all details of changes or additions etc. that our WordPress Specialists complete. This means our team and you have a complete history of changes, additions and all work that has been completed for you as long as you remain a customer of WP Support Specialists.
Enhanced Support & Maintenance
Our Most Popular Package
Suitable for simple e-commerce or membership-based business websites
£95+vat per month
Weekly Secure Backup
We will perform a complete backup of your website on a Weekly basis. You get peace of mind that your site and content are fully protected.
Backup Restoration if required
Should you require, we will perform four complete restorations of your website on a monthly basis. If you require more restorations, the time will be taken from the time you have allocated on your regular support plan. Should you have no time available, we can quote you on extra hours.
Malware Monitoring and Removal
We constantly monitor your website for any malware and hacking attacks. Should we find your website has been compromised and has a malware issue, our specialists will work to clean the site, and return it pre-attack condition.
Plugin updates
We will check for compatibility, and update your plugins as and when new releases become available. Please Note: We won’t perform upgrades until we have ascertained that the update will work fine with your website and other plugins in place.
WordPress core system updates
We will check for compatibility, and update your WordPress Core system as and when new releases become available. Please Note: We won’t perform upgrades until we have ascertained that the update will work fine with your website and other plugins in place.
Theme updates if a child theme is in place
As long as your WordPress theme has a child theme in place, we will upgrade your theme as part of your package as and when new releases are provided.
2 hour per month maintenance/update time
The Enhanced Package provides 2 hours of WordPress Specialist time to carry out tasks which are not included for within the support package. This can include things like uploading content, adding images, adding or changing menu items, pages and posts etc. All time is recorded in 15 minute intervals, therefore if your request take 12 minute to complete 15 minutes will be taken from the 2 hours included with your package.
12 Hour response time
We will respond to your call within 12 hours of it being logged in our system.
9am-5pm GMT business service
The Enhanced Support Package provide support between the hours of 9am to 5pm UK time (GMT).
Worldwide support
WP Support Specialists provide support for customers throughout the world, including but not limited to the UK, USA, Australia, Canada, New Zeland, Mainland Europe and beyond.
Detailed notes for every job
We log all details of changes or additions etc. that our WordPress Specialists complete. This means our team and you have a complete history of changes, additions and all work that has been completed for you as long as you remain a customer of WP Support Specialists.
Premium Support & Maintenance
Our Premium Business Package
Suitable for e-commerce or websites with some custom coding that require faster response times & daily backups
£145+vat per month
Daily Secure Backup
We will perform a complete backup of your website on a Daily basis. You get peace of mind that your site and content are fully protected.
Backup Restoration if required
Should you require, we will perform unlimited restorations of your website on a monthly basis.
Malware Monitoring and Removal
We constantly monitor your website for any malware and hacking attacks. Should we find your website has been compromised and has a malware issue, our specialists will work to clean the site, and return it pre-attack condition.
Plugin updates
We will check for compatibility, and update your plugins as and when new releases become available. Please Note: We won’t perform upgrades until we have ascertained that the update will work fine with your website and other plugins in place.
WordPress core system updates
We will check for compatibility, and update your WordPress Core system as and when new releases become available. Please Note: We won’t perform upgrades until we have ascertained that the update will work fine with your website and other plugins in place.
Theme updates if a child theme is in place
As long as your WordPress theme has a child theme in place, we will upgrade your theme as part of your package as and when new releases are provided.
3 hours per month maintenance/update time
The Premium Package provides 3 hours of WordPress Specialist time to carry out tasks which are not included for within the support package. This can include things like uploading content, adding images, adding or changing menu items, pages and posts etc. All time is recorded in 15 minute intervals, therefore if your request take 12 minute to complete 15 minutes will be taken from the 3 hours included with your package.
6 Hour response time
We will respond to your call within 6 hours of it being logged in our system.
24 Hour service
The Premium Support Package provides 24 hour support.
Worldwide support
WP Support Specialists provide support for customers throughout the world, including but not limited to the UK, USA, Australia, Canada, New Zeland, Mainland Europe and beyond.
Detailed notes for every job
We log all details of changes or additions etc. that our WordPress Specialists complete. This means our team and you have a complete history of changes, additions and all work that has been completed for you as long as you remain a customer of WP Support Specialists.
FREE EXTRAS INCLUDED IN YOUR MAINTENANCE PLAN
Over £1,000 worth of FREE enchancements for all our Clients on Enhanced or above packages
WP ROCKET
Helps provide lightning-fast loading times for your WordPress Website!
Usual Cost – £150+
WP SMUSH PRO
The fastest, easiest and best performing image compression plugin for WordPress!
Usual Cost – £450+
WP DEFENDER
The fastest, easiest and best performing image compression plugin for WordPress!
Usual Cost – £450+
DISCOVER HOW WE’VE HELPED OTHER CLIENTS
READ OUR CASE STUDIES
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