Website Crashed!
Transcribe UK
Transcribe UK
Transcribe UK offers a range of online transcription services for different industry sectors including medical, business, legal and the media.
They had tried to make some plugin updates on their website but received an error. On retrying, the website crashed and they faced the white screen of death.
With no current support provider, they contacted WP Support Specialists for emergency WordPress support
“ WP Support Specialists are extremely helpful, and instantly reactive. They are a pleasure to work with – very knowledgeable problem solvers with a high level of expertise .”
Ada Galloway
Transcribe UK
Due to the nature of the crash, WP Support Specialists were unable to log in to the WP Admin panel. Consequently we entered the site at the file level and carefully examined the plugins, themes and code in place.
Working through custom trouble-shooting procedures, a specific plugin was found to be causing the fatal error. Using our standard processes, WP Support Specialists were quickly able to resolve the problem and get the client back up and running. Even better, there was no data loss and no need to roll back to a previous version of the website.
“The WP Support Specialists guys were extremely helpful and the result was our website was fixed and up and running very quickly. The support was excellent value for money.“
Ada Galloway
Transcribe UK
On occasion plugin updates can cause fatal errors in a WordPress website. When that happens, professional WP support is required. In this case, WPSS were able to access the site, identify the problem plugin and get the client back up and running quickly.
“I would highly recommend WP Support Specialists as they understand your needs and quickly solve your issues,” says Ada.
272 Bath Street
Glasgow
G2 4JR
Tel.: 0845 299 7890
Calle Yunquera 45
Sierra Gorda
29100, Coin, Malaga
Costa Del Sol
Andalucía
Tel.: 623 042 100
We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.
Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.
These cookies are strictly necessary to provide you with services available through our website and to use some of its features.
Because these cookies are strictly necessary to deliver the website, refuseing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.
We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.
We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.
We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.
Google Webfont Settings:
Google Map Settings:
Google reCaptcha Settings:
Vimeo and Youtube video embeds:
You can read about our cookies and privacy settings in detail on our Privacy Policy Page.